So when I was told that i could get a Samsung t509 for $9.99 instead of $199 for direct purchase of the phone or even the $49.99 price for new customers,
I was already planning out how to move all the numbers from my current phone to the new one. Well, after a few minutes on the phone, I was told that I should expect my phone 3 days later, on a Thursday. I paid $29.95 for the expedited shipping and looked forward to Thursday. I was told that my own phone number was the tracking number on the USPS.com website, and that I should be able to track the shipment within 12 hours.
Thursday came and went away faster than my appetite for breakfast that day. I called on Friday and asked about the phone. The lady on the phone went through the order and told me that for some reason, the order was placed but the system never completed the order, and didn’t charge me for it either. She apologized and told me that she would place the order again. I wouldn’t be charged anything for the shipping. I would receive the order by Tuesday, I was told.
That’s fine, I thought. I asked the lady if I could track the shipment via USPS using my phone number. She became silent for a few seconds and told me that they ship via UPS only, not the USPS, and that she had a different tracking number. I became quiet for a few seconds thinking about this, and then asked her why the other lady had told me to use my phone number as a tracking number on the USPS website. She apologized and told me that she didn’t know why the other lady said that, and told me that she would let the supervisor know about this. She told me to call back by Tuesday evening if I don’t receive the phone by then.
Well, Saturday comes and I receive a text message on my phone. It’s from T-mobile, and it says “Thank you for your recent order. Your order for a phone upgrade has been placed. You’ll be billed $113 in the next billing cycle.” Hmmm, $113. Huh? I call 611 and am told that since the first order was never placed, the pricing had changed since then and I couldn’t qualify anymore for the $9.99 pricing. I asked the guy on the phone if the first price quote of $9.99 was a mistake and instead of calling me the first time to tell me that I was quoted too low of a price, the first order was simply cancelled. The guy apologized and explained that such was not the case. The price had simply changed since then. He could do nothing to bring the price any lower than $99.
So I’m waiting for the phone: it’s supposed to come tomorrow. Should I keep it, or should I return it and find something better? That’s the new question, because of the $90 price different. I’m going to try out a few pictures and see if it’s worth keeping. If anyone knows a better phone for t-mobile, please let me know.
I have 20 days to return the phone if I don’t like it. I’ll have to abuse it a lot from tomorrow to see if it can survive the days that I go through everyday. “Get More“, yes, like Catherine Zeta Jones says: I’m going to be getting more on my bill than what I was told. Thank you, Mrs. Douglas.
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