I got a new computer about a week ago. You can call it a custom made computer; a customized AMD Athlon 3200+ with 704 MB ram, 200 GB hard drive, dvd burner, tv tuner card, 256 video memory and a few other things. I find it much better than my previous, older eMachines T2542 system. There was only one weird thing on the new computer; the volume was too low, even when I turned up everything. The computer has an AC’97 audio controller, powered by RealTek, and the volume level just never increased. I could hear very faint sounds that would hint to me that the computer was trying to make some sounds. I was trying to fix that issue for a few days and did not find any solution.
Today, I decided to upgrade the BIOS to see if that solved anything. When I restarted the computer after that, I was shown the blue screen of death that told me that I needed to activate my version of Windows XP. “Hmmmm, ok“, I thought to myself. I wasn’t allowed to log into any part of Windows, and the only way to do anything was to activate Windows.
The screen also showed an option to enter in the activation code which validates the Windows, and a button to change my Windows product key. I had already activated Windows 6 days ago. The activation program, however, couldn’t connect to the internet for some unknown reason and thus couldn’t validate my copy of Windows automatically. I got a bit worried, as all of my information for many important things is on this computer on 2 separate hard drives, and losing anything would mean that I might have to turn into a real bitch. Seriously.
I chose the option to do the activation over the phone. I called 716-871-2929, the activation hotline, and was greeted by a female computer voice. She asked me if I wanted to activate Windows, and I said “Yes.” I was told to enter 9 groups of numbers, each about 6 digits long, which were displayed on the activation screen as part of the Confirmation ID. I entered everything and was told that my confirmation ID could not be verified for unknown reasons. I was connected to a “specialist” after that. The specialist was a lady in another country, which I shall not name since that would spark a debate of several sorts. She told me to repeat my confirmation ID for her.
I told her the string of numbers, and she told me “Oh I’m sorry, our tools are working very slow today and will take a few minutes. Could you please call in a few minutes?” I told her that I could be placed on hold as I didn’t mind. She said “Oh, this isn’t working, so could you please call in 15 minutes?” Ok, first it was taking too long and now it wasn’t working. “Weird”, I thought to myself. I asked the lady how I could bypass the computer voice that greeted me when I called again. “Press 000“, she said. I hung up and decided to call back in a few minutes.
I called again in a few minutes and was greeted by the computer again. I pressed 000 and nothing happened. The computer voice kept talking and introducing me to Microsoft Products activation hotline. I pressed 0 so many times, I started feeling like zero myself. I had no choice but to go ahead and tell the computer the entire string of numbers again. This time, the computer told me that my version of the confirmation ID was pirated, and that I should return the Windows PC to the manufacturer I had bought it from.
That was very weird, since I had activated Windows online without any issues only a few days ago. I decided to press the button titled “Change Product Key.” I was surprised to find out that the Windows Product Key listed in Windows was different than the one imprinted on a logo sticker on top of my computer. I entered all the numbers that were on that sticker, replacing the numbers that were already there, and then got a new confirmation ID.
I called the activation number yet again, and this time, the computer voice told me “Congratulations. Your version of Windows is now activated.” I wrote down the activation ID as I was told, and entered it into the activation program. I was congratulated by Windows for being an honorable citizen and for being a loyal customer, and was allowed to log into Windows; my computer was validated once again. I felt relieved, as if someone had donated some food to me after I had starved for about an hour. How times change, and how things change. Oh well.
I wanted to post a nice post introducing my new computer; I guess this is an interesting way to start.
As for the volume issue, I decided to try another set of speakers a few hours after the BIOS upgrade fiasco. That solved the entire volume problem. It seems that for certain motherboards and sound cards, speakers that are not powered directly through an electrical outlet cause problems, such as their volume not being pumped up all the way.
I guess trying everything before doing something like upgrading the BIOS, without planning for several consequences, is a good thing. How about you? Have you ever run into anything similar, whether it’s related to the sound volume or Windows?
Good thing Skype sounds so perfect with these new speakers. All I need now is a good webcam.
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